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Healthcare IT & HIPAA Compliance Services for Medical Practices and Surgery Centers

Healthcare focused managed IT, cybersecurity, compliance support, and fast helpdesk services for healthcare organizations of all sizes.

Is your Practice Actually HIPAA Compliant?

Many healthcare organizations discover compliance gaps only after a ransomware incident, failed risk assessment, security audit, or data breach. Don’t wait for an incident to find out!

Common Issues We Find

  • No Multi-Factor Authentication (MFA)
  • Weak Backup Strategy
  • Unmanaged Medical Devices
  • Missing Security Documentation
  • Unpatched Systems
  • Expired or No Business Class Firewall

The 5 Layers of HIPAA-Compliant IT

1. Identity & Access Control

MFA, Password Management, Access Policies, & User Management

2. Data Protection

Encryption, Secure Email, Offsite Backups & Safe Data Storage

3. Infrastructure Security

Firewalls, Network Security, Patch Management, & Vulnerability Scans

4. Monitoring & Response

24/7 Monitoring, EDR, Alerting, & Incident Response Planning

5. Compliance & Documentation

Risk assessments, Policies, Staff Training, BAAs & Audit Preparedness

Questions Healthcare Organizations Should Ask Before Choosing an IT Service Provider

What healthcare organizations do you support?

HTS provides Helpdesk, General IT, Cyber Security, VOIP, & AI Solutions for Ambulatory Medical Practices & Clinics including Primary Care, Urgent Care, Orthopedics, Pediatrics, Spine, Dermatology, Podiatry, Gastroenterology, Neurology, Pain, Chiropractic, Optometry, Oculo Facial, OBG/YN, Cardiology, Addiction, Behavioral Health, Plastic Surgery, General Surgery, Small Hospitals, and Dental Practices.

What cybersecurity protections are included?

HTS knows HIPAA and we help your practice stay compliant with the HIPAA Security Rules. We stay up to date on what is required and approach everything from a compliance and data protection standpoint.

Do you provide cybersecurity for Healthcare?

Cybersecurity is where we start for all clients, and especially for Healthcare organizations. Your data is more valuable than gold and is constantly targeted by cybercriminals. Our goal is to protect our clients’ data from loss, ransomware, breaches, and downtime while helping Healthcare organizations meet HIPAA and other regulatory requirements so patient care and business operations are never put at risk.

How much does Managed IT for a Medical Practice cost?

Costs depend upon a number of factors that we evaluate during a complimentary assessment we conduct prior to creating a plan for each individual organization — number of locations, servers, specialized equipment, hours of operation, and many other considerations. Just like every patient has unique needs, every practice is unique with unique needs.

Do you support EHR systems?

HTS provides Helpdesk, General IT, Cyber Security, VOIP, & AI Solutions for Ambulatory Medical Practices & Clinics including Primary Care, Urgent Care, Orthopedics, Pediatrics, Spine, Dermatology, Podiatry, Gastroenterology, Neurology, Pain, Chiropractic, Optometry, Oculo Facial, OBG/YN, Cardiology, Addiction, Behavioral Health, Plastic & Surgical Specialties, Small Hospitals, and Dental Practices.

What happens during a HIPAA risk assessment?

During a HIPAA risk assessment we help identify where protected health information is stored, accessed, transmitted, and potentially exposed, then evaluate threats, vulnerabilities, safeguards, and required corrective actions to reduce privacy and security risks.

Can you work with our existing IT staff?

Healthy Technology Solutions works with organizations of all sizes and needs. If you don’t have IT staff, the HTS staff becomes your IT department. If you do have an internal team, HTS provides augmented services to enable your team to do the work that they need to do — from projects requiring additional staff, to complex projects the internal team may not have the skills to perform.

What are the top technology challenges you see at healthcare organizations?

Healthcare organizations are vulnerable to every type of compromise businesses face. What we see most often: business email compromise (BEC), ransomware, data loss due to equipment theft/loss/failure, ePHI emailed accidentally or without encryption, slow systems & crashes, and low quality or incorrectly set up phone systems that frustrate patients and referring providers.

Healthcare MSP vs. Generalist MSP

Healthcare MSP (HTS)

✅ HIPAA expertise & compliance guidance

✅ Experience with EHR & clinical systems

✅ Healthcare cybersecurity focus

✅ Understands medical workflows

✅ Proactive monitoring & risk management

General IT MSP

✕ Limited or no HIPAA expertise

✕ Limited clinical systems experience

✕ Reactive IT support

✕ No healthcare workflow knowledge

✕ Technology-focused not compliance-focused

Why Healthcare Organizations Choose Healthy Technology Solutions

Managed IT for Healthcare

HIPAA Compliance Solutions

Healthcare Cybersecurity

EHR & Clinical System Support

Cloud & Microsoft 365 Experts

Reduce Downtime

Real Healthcare Client Success Story

Multi-Provider Medical Clinic

Challenge

→ Aging Computers & Servers
→ Needed Secure Access for Offshore VAs
→ High Patient Call Volume

Solution

✅ Replaced aging computers and migrated network to Entra ID
✅ Implemented a Microsoft (AVD) Virtual Desktop Solution for Secure Offshore work
✅ Implemented a new VOIP & Call Center Solution

Results

✓ Increased Staff Efficiency with Faster Computers
✓ Cost Savings with Entra ID & SharePoint instead of physical servers
✓ Offshore Staff accessing patient data via secure US-based Virtual Desktops
✓ Significant reduction in patient hold times and complaints

Typical Healthcare IT Investment

Most Medical Practices Invest Between

$125 – $225 per user / month

depending upon the organization’s needs.

Factors Include:

  • Number of Providers and Staff
  • Number of Locations
  • EHR System Complexity
  • Compliance Requirements
  • Cybersecurity Maturity
  • Infrastructure Environment
  • Integration Requirements
  • Risk Tolerance

Schedule a Healthcare IT Discovery Call

Get HIPAA-compliant IT support and expert cybersecurity for your healthcare organization.